Panda Kitchen and Bath in Pembroke Pines, FL Closed now

Reviews about Panda Kitchen and Bath

• ★ ★ ★ ★ ★

  October 23, 2019, by Irena Krajewski
  Recently we were renovating our kitchen and visited many stores to see what was available. As soon as we walked into the Panda Kitchen and bath of Pembroke Pines we loved their showroom and products. Cesar one of their representatives was very helpful and listened to what we were looking for. He designed our kitchen exactly how we wanted, and made sure that our order had all the necessary parts. The delivery guy was very professional, all the cabinets and accessories arrived in perfect condition. I would definitely recommend this store to all my friends, especially Cesar Perez. Thank you for all your help, we could not have been more happier with the finished product.
• ★ ☆ ☆ ☆ ☆

  July 20, 2019, by Fernando DeLosSantos
  Everything is great until after you pay, which by the way, they make you pay 100% upfront. The quality of the cabinets is not the same as what you see in the showroom and they even have the nerve to say that what's on the showroom is 10-12 years old and that's why it's different than what they deliver to your home. When you tell the salesman about your issues, he will "wash his hands" and forward everything to a manager, which is a "very busy man" and in our case it took 2 weeks to hear from him and a lot of back and forth to get him to do anything. They blame each other. After finally getting them to accept to replace the damaged pieces, they said they will finish the cabinets in a week and then we have to wait for the granite countertop installation. It is not fair that after paying so much money I'm going to have to live with cabinets that I don't like, and that are different than what I saw in both showrooms, Pembroke Pines and Doral. The main issue with the cabinets is that the edge-banding is a different color and pattern than the rest of the cabinets and it also looks very cheap. They said they can't fix that because that's they way they manufacture it now and it supposed to be better quality. Really? Some of the edges have bubbles and some where chipped, right from delivery! I see how great the quality is... I'm not happy with that, that's not what I paid for, that's not what's in the showroom and I wanted a decent discount. Not the miserable $160 administration fee removal that they gave me. After driving to Doral and demanding to speak to the manager in person, they fixed some of the issues, but not everything, and I ended up settling for what it is and their miserable adjustment. They wear you out. They use sub-contractors and the manager even admitted to me that the "carpenters" that he originally sent were cheaper than the one he sent to take care of the issues and they use them to keep costs low. To top it off, I was told by the salesman, Cesar, at the Pembroke Pines location that cabinets would take 2 days to install and maybe 3 if there's was a problem. Granite was supposed to take another 2-3 days after the cabinets were installed and it took forever, we had issues with the granite, as well. Installer didn't want to work with the granite we had chosen because he said it breaks easily. All in all it took them over 2 months to finish the installation and I spent the holidays without a functional kitchen. This company is full of lies and lame excuses.
• ★ ★ ★ ★ ★

  April 06, 2019, by Alex Torres
  Daniel Gomez did an excellent job in assisting us with our kitchen renovation. Highly recommend Panda Kitchen & Bath for anyone needing renovations. Good quality and price.